Bare Steel Equipment Return and Cancellation Policy
You may return or exchange an unused item in new condition within 14 days of delivery.
All items must include original packaging.
Items that are used or damaged may be denied a refund or exchange.
How to Return an Item
To initiate a return, send us an email at firstname.lastname@example.org with your order number and reason for return.
All clearance and chip/scratch items cannot be returned. Any item that is made to order is considered custom and therefore, cannot be returned.
Bare Steel Stacked Weight Pins, Power Pins and Selector Pins that are used or have developed rust cannot be returned.
Items returned incomplete or without the original packaging may be denied a refund or exchange.
Cerakote products may be returned, but only the price of the bare steel item will be refunded. Cerakote items are done on a individual order basis, and because of that, cannot be refunded.
Custom orders are final and cannot be returned or exchanged. Any custom order must have clear directions set forth in the notes section at checkout. We process orders based on the ordering system and cannot cross reference emails with orders.
A product that is new and in the original packaging may be exchanged for an item of same value.
For Cerakote exchanges, customer will be responsible for paying for a new Cerakote application for each item they wish to exchange.
Customers will be responsible for return shipping only for most items. Oversize items and items shipping freight will be subject to a return shipping cost.
Customers in Alaska and Hawaii, including international customers will be responsible for shipping both ways.
Return Process Exceptions
Please allow up to 3-5 business days for your return or exchange to be processed.
In most cases your refund will automatically go back to the original form of payment used for the purchase.
Original shipping charges incurred on your purchase aren’t refundable as part of your return or exchange.
If you have questions or received an incorrect or damaged item contact as email@example.com.
Bare Steel Equipment Return Address
Bare Steel Equipment
7192 Galena Ave NW
Canal Fulton, OH 44614
Bare Steel Equipment CANCELLATION POLICY
You may cancel an order at any time prior to the order entering the “Processing” stage.
Made to Order Items CANNOT BE CANCELLED once they enter the manufacturing stage.
The entire order must be cancelled, you can not cancel specific items.
If you still want certain items in the cancelled order, you’ll have to purchase the items again in a new order.
To cancel an order: Please submit an inquiry at firstname.lastname@example.org